Managed IT Support

With Q2Q’s Managed IT Support, you can relax knowing your tech is in good hands! We’ve got your back, monitoring, managing, and maintaining your IT systems around the clock to keep everything running smoothly. From timely updates and security checks to quick fixes and performance boosts, we take care of it all. Whether you need support or just want to keep your systems in top shape, we’re here for you. Focus on what you do best; growing your business, while we handle the tech!

Managed IT

IT Health Check

With our IT Health Check, we give your systems a thorough check-up to make sure everything is running at its best. We’ll assess your technology, security, and infrastructure, identifying any weaknesses and ensuring your IT is in top condition. Whether it’s spotting potential risks or suggesting improvements, we’ll provide clear, actionable advice to help your business stay secure and efficient. It’s all about making sure your tech is working as hard as you are, no surprises, just smooth sailing!

License Management

Say goodbye to the hassle of managing software licenses with Q2Q! We’ve got you covered from start to finish, ensuring you’re always compliant, avoiding surprise fees, and keeping track of renewals and upgrades. No more worrying about audits or missing deadlines. We’ll handle all the licensing details so you can focus on managing your business with the right tools in place. Let us take the stress out of software management, so you can stay ahead of the game!

Asses/Device Management

Keep your devices in top shape with Q2Q’s proactive Device Management! We’ll handle everything from routine assessments to ongoing management, ensuring your hardware is always secure, up to date, and performing at its peak. No more device disruptions or surprises, just smooth, seamless performance for your team. We catch potential issues early, so you can stay focused on managing your business without worrying about tech hiccups. Let us take care of your devices, and you’ll never have to give them a second thought!

Helpdesk Ticket System

Say goodbye to tech headaches with Q2Q’s efficient Helpdesk Ticket System! Whether it’s a minor issue or a major tech challenge, our easy-to-use system ensures your requests get the attention they deserve, fast. Simply submit a ticket, and our friendly team of experts will jump into action to resolve it, keeping you in the loop every step of the way. We’re here to help you stay productive, so you can focus on what really matters, while you focus on what matters most! We also use the system to improve how we support you, for example, looking for ticket themes so that we can put preventative measures in place to avoid recurring issue where possible.

Human Techies

At Q2Q, we’re all about offering support from real people, no automated responses, no robots, just friendly, knowledgeable tech experts who are ready to help. Our team is made up of approachable professionals who genuinely care about solving your IT challenges. Whether you’re facing a technical issue or simply need some advice, you can always count on us to provide human, hands-on support, making technology easier and less stressful for you and your business.

Hardware Disposal

We take the hassle out of hardware disposal by ensuring your old tech is responsibly and securely recycled. Whether it’s outdated computers, servers, or other equipment, we handle it safely and in compliance with data protection regulations. We wipe your devices clean of sensitive information before disposal, giving you peace of mind. Plus, we work with certified partners to ensure your old gear is recycled or repurposed in an environmentally friendly way. Say goodbye to unwanted hardware and let us take care of it for you!

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    Lancaster: 01524 581690

    Technical IT Support illustration at Q2Q HQ Lancaster, Lancashire and the North West