Tom Jackson
EL HOMBRE TRANQUILO
What I do at Q2Q:
I joined Q2Q back in 2019, where I primarily worked with clients on day-to-day issues. I then moved onto the onboarding team where I facilitated the migration of client IT services over to us.
I’m now the Senior Team Coordinator! My current role primarily involves the organisation of the workload of our senior engineers where I keep an eye on their ticket queues and SLAs. I’ve not had to break out the senior beating stick just yet…
Background and Achievements
I come from a very technical background, starting at IT basics in high school, continuing through to college where I learnt more of the intricacies and theory, then onto my professional life where every position I’ve held has been firmly tech related, and I’d like it to stay that way!
Hobbies and Interests
My hobbies include everything tech, growing bonsai and chillis, and gaming (both in tabletop and electronic forms).
I’m very passionate about animal welfare and the environment.
