Being a technical support engineer means I’m responsible for helping to resolve our customers’ IT queries.
But, no matter what technical problems I’m working on, whether over the phone or via my PC, my aim is to always get our clients back up and running as quickly as possible – and with the least amount of disruption!
If an issue needs a more ‘hands-on’ approach though, you can also find me heading to our customers’ HQs.
Background and Achievements
I first joined the Q2Q team over three years ago – it was my first full-time role straight out of college. In truth, I’ve always had a passion for IT, so this has been a great experience – and learning curve – as I keep looking to improve my IT skills.
Hobbies and Interests
My personal interests are keeping active – I’m an early bird, so I go to gym every morning before work.
I like exercising and keeping healthy, in fact, I’m currently looking to get back playing for local football team, Highgrove FC.