I am one of the senior technical support engineers.
I tend to work on more infrastructure-based issues, dealing with a customer crisis when it happens, onboarding new clients and performing project work to improve client’s systems. I also work with the other team members here at Q2Q on more complex problems, hopefully sharing the knowledge and experience I’ve gained.
Background and Achievements
I started my working life in supply chain, where I naturally transitioned to implementing a new ERP system for the same company. This project sparked my passion for IT, to which I promptly made the decision to study IT at university whilst still working part time in the role.
I graduated with a First-Class BSc Hons in Network Engineering, Security and Systems Administration.
Hobbies and Interests
I enjoy spending time with my family and friends, being outside, music, and competitive gaming in my own spare time.