Q2Q – expert IT support for SMEs in the North West
We are an established and friendly team of IT specialists supporting clients throughout Lancaster, Preston and beyond. We may have advanced technical know-how and experience, but we believe in delivering a proactive, straight-talking approach – without the jargon!
That’s because IT may play a crucial role in your growing SME, but that doesn’t mean you want to spend all your time thinking about it! That’s why we do IT, so you don’t have to.
Our approach is about understanding how you can best achieve your strategic business objectives, whether we support your IT infrastructure, develop software to help you work smarter, or protect you from the rising dangers of cyber-crime. We have a range of products and services, that we’ll tailor to suit you.
Our goal is to provide configurable, professional and straight-talking IT support for SMEs in the North West. So, whether you need advice every now and again, or you’re looking for a complete package, we can tailor-fit our IT services to suit you.
WHAT OUR CLIENTS SAY
“If you had an IT problem you can go to any IT provider, however, if you want a solution, go to Q2Q. The team is very approachable, reliable, and consistently goes above and beyond for us at Walker Fire. In addition, they are all so friendly and an absolute pleasure to deal with. During the recent Covid-19 crisis they have responded to our requests in record time and set us up with laptops ready for home working. A fantastic company!”
“A big THANK YOU to all the team at Q2Q for keeping me connected today and helping so promptly with any support calls I have raised. Fantastic!”
“Just wanted to say a huge genuine thank you for all the support over the week. Adjusting to working from home for our organisation has been quite a change curve and we couldn’t have done it without you all at the end of the phone”
“The regular Q2Q Audit is invaluable to our business, it gives us the confidence that we are heading in the right direction, spending wisely on the things that are the most beneficial to us. The friendly, knowledgeable Q2Q team always make relevant recommendations on how we could improve, at a cost that suits our budget.”
“We find all of the team at Q2Q exceptionally obliging. Everyone at Armistead Barnett has commented on how great they are as representatives of your company, Lorna. When they are on site with us, they deal with all the issues swiftly and are determined to get everyone done as efficiently and effectively as possible”
“Just to say yet again that we have been delighted with how you have all helped out during the crisis. I asked the team during a zoom meeting and everybody agreed. You have been fantastic.”
“We have been really, really delighted with Q2Q. The team is approachable, knowledgeable and very responsive. Honestly, since moving providers it’s a whole new world for us”
“Your team has been wonderful, thank you, in sorting out our computer issues. It installs me with confidence that whenever something is wrong with the office pc’s someone can phone and have the assistance they require”
“Since Q2Q took over the contract to manage our IT we have been very happy with the work we have done for us. They are effectively our IT department, and for their fixed monthly fee I consider them to be good value”
“The Q2Q team have been fantastic during lockdown. They helped the firm work remotely with our systems and use cloud phone systems to manage calls and workloads.
We have been very impressed with how quickly matters have been dealt with – always with an understanding of how important it is to ensure that we are fully functioning. Thank you to you all!”
“I measure the IT support performance based on the number of complaints I get on a daily basis from my team. With our previous supplier, we were averaging around four a day, and since Q2Q took over I haven’t received any!”
“I wanted to drop you a quick note to thank you for letting Damien attend our event last night in Twickenham; he was an outstanding support and without him we would not have been able to deliver such a positive experience. I know that we often ask for Damien…disproportionately!… but I really do think he was absolute top draw last night. Thanks again for the excellent support from Q2Q, and for continuing to evolve the service proposition”
We change the way IT support is offered
We’ll become your IT department, so you can concentrate on running your business