IT Consultancy

Crisis Management

IT issues can strike at any time, and when they do, they can bring your business to a standstill. At Q2Q, we provide fast, effective crisis management as part of our comprehensive IT consultancy services to get you back on track with minimal disruption. Whether it’s a security breach, data loss, system failure, or any other IT emergency, our team is on hand to diagnose the problem and implement a solution quickly.
We don’t believe in panic, just clear, level-headed support when you need it most. Our experts work swiftly to resolve issues, prevent further damage, and put measures in place to stop the problem from happening again. With Q2Q in your corner, you can be confident that your business is in safe hands, no matter what comes your way.

Project Management

At Q2Q, we make IT projects exciting, not stressful! Whether you’re rolling out new software, upgrading systems, or moving to the cloud, we take care of everything from start to finish. Our team works closely with you to understand your goals, map out a clear plan, and keep things on track, ensuring your project is completed on time and within budget.
With us by your side, you’ll experience smooth, hassle-free project management. We focus on delivering practical, easy-to-understand solutions and keeping communication clear every step of the way. Let us handle the tech, so you can focus on what matters most, growing your business!

In-depth Audit

At Q2Q, we believe that the best IT consultancy support starts with really understanding your business, and that’s exactly what our IT audit is all about. It’s a friendly, no-pressure process where we get to know your current IT setup and provide practical, straightforward advice that’s tailored to you. No jargon, just clear recommendations that will help your business thrive.

Our IT audit includes a 36-point health check covering everything from technology and infrastructure to security and support services. Plus, we can run a detailed system scan over the course of a week to give us a real sense of how your IT performs day-to-day. This helps us suggest upgrades only where they’re truly needed, so you can get the most out of your existing setup without unnecessary costs.

Once the audit’s complete, you’ll get a customised report with easy-to-understand insights and recommendations. We use a simple traffic light system, red for urgent fixes, yellow for areas to improve, and green for what’s already working well. It’s all about helping you make small, smart changes that can boost efficiency and productivity across your business.

The best part? The audit itself is completely free! If you decide to implement any of our suggestions, we’ll work with you to do so in the most cost-effective way possible. Visit our IT Audit page for more information on how we use our audit to ensure our IT Consultancy services are bespoke to your business and it’s needs!

As we discuss in our blog post Sharpening Your Pencil: The Business Case for Staying Current, keeping your IT systems updated is key to staying competitive. Let’s ensure your IT is working as hard as you are, so your business can stay ahead of the game!

Data Migration

Moving data can be tricky, but with Q2Q, it’s seamless. Whether you’re upgrading systems, switching platforms, or moving to the cloud, we ensure your data is transferred securely, with minimal downtime.

We handle the whole process from start to finish, carefully planning the migration to avoid disruptions and ensure everything is in its right place. Our team makes sure your data is fully protected during the move, and we test everything thoroughly to guarantee a smooth transition. With Q2Q, you can confidently move your data, knowing it’s in safe hands.

Mentor Internal IT Staff

At Q2Q, we believe in empowering your team to thrive. Our IT mentoring service helps build the skills and confidence of your internal IT staff, providing them with the guidance and support they need to manage day-to-day operations effectively.
We offer tailored coaching to ensure your team is up to speed with the latest technologies and best practices, and we’re always on hand to provide advice when more complex issues arise. Think of us as an extension of your team, helping your staff build their expertise, solve challenges, and keep your IT systems running smoothly.

For more information about how you could benefit from outsourcing IT, see our blog post: Why In-House IT Teams Need Support Too

Represent Client in External Systems Demo

At Q2Q, we understand the importance of ensuring you get the most out of your IT systems, which is why we offer to represent your needs during external systems demos. Whether you’re exploring new software, evaluating an update, or reviewing a system change, we’ll step in to make sure the demo aligns with your business requirements.

Our team will ask the right questions, clarify any concerns, and ensure that the demo highlights how the system can benefit your business. You can rely on us to advocate for your needs and ensure any solutions discussed will fit seamlessly into your workflow.

Office Moves

Moving offices doesn’t have to be stressful, why not let Q2Q handle the IT side of things. With our expertise, your office move becomes a smooth and efficient process. From strategic planning to setup, we ensure your IT infrastructure is relocated with minimal downtime. We’ll assess your current setup, identify potential challenges (like power and data points), and ensure your hardware and infrastructure is carefully packed and labelled for an efficient move.

Our goal is to minimize downtime and get everything running smoothly at your new location. We handle disconnecting, reconnecting, and integrating your IT systems, ensuring everything fits and works seamlessly. Plus, we offer post-move support to tackle any issues that arise. With Q2Q, you can focus on your new space while we ensure your tech is up and running from day one.

If you want to hear more about how we’ll make this seamless, visit our blog: Seamless Office Moves: The IT Support Advantage.