Steve Carroll

SENIOR TECHNICAL ENGINEER

What I do at Q2Q:

I’m a Technical Support Engineer here at Q2Q, which means I get stuck into all sorts of tech—helping clients with day-to-day IT issues, troubleshooting problems, and working on bigger projects like system migrations. No two days are the same, and I enjoy being  involved when something needs fixing or setting up.

Background and Achievements

After completing fulltime education, I started work in the Insurance Industry. Whilst working in the office, an opportunity arose to look after their small branch Novell Network.  This kick started my interest in computer networking and user support. I then moved to a local civil engineering company where I supported their global infrastructure for 19 years.  I was fortunate enough to see a bit of the world in this role and travelled to the USA, Russia, Sweden, France, and Germany. I enjoyed meeting the people and experiencing different cultures.

Hobbies and Interests

Walking in the Lake District, and listening to Kylie Minogue

The friendly, collaborative vibe about the place

Dunking biscuits in coffee, and the occasional wee dram of whisky.

Anywhere where I can take a dog

That’s a tough one, I’ll let the team decide! 

Animals especially dogs, walking in the Lake District, Cheesy 80s pop music

Don’t step on my blue suede shoes.

Over the next year, I’m focused on staying up to date with the latest developments in technology—especially in the ever-evolving world of cyber security. My goal is to help our clients strengthen their cyber defences and stay one step ahead of potential threats

I love all tech, but may favourite tech is anything that makes people’s lives easier, or stops people being scammed or  hacked

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    Talk to us

    Lancaster: 01524 581690

    Technical IT Support illustration at Q2Q HQ Lancaster, Lancashire and the North West