At Q2Q we talk a lot about how efficiency and productivity are crucial to delivering a great customer experience. 

Enter Microsoft Power Automate, a revolutionary tool that has captured the heart of our Technical Engineer, Tom. With its remarkable ability to automate tasks within Microsoft 365 that were once time-consuming and manual, Power Automate has become Tom’s secret weapon for optimising workflows and achieving more in less time. 

The Power of Automation Unleashed

Microsoft Power Automate empowers users to automate a wide range of processes, from simple to complex, allowing them to focus on more strategic and creative aspects of their work. Tom was drawn to Power Automate due to its impressive integration with Microsoft 365 services, an application that most of our clients already use.

  1. Workflow Automation: Tom discovered that he could automate routine tasks like sending emails, creating calendar events, and updating spreadsheets with just a few clicks. What used to take hours or even days can now be accomplished within minutes.
  2. Integration Heaven: Power Automate seamlessly integrates with popular Microsoft apps like Outlook, SharePoint, Teams, and Excel, providing Tom with a unified platform to streamline operations across various tools.
  3. No Coding Required: Tom isn’t a seasoned coder (yet!) but Power Automate offers a visual designer, making it accessible for any level Techie to create sophisticated workflows.

Customer Benefits

Our customers stand to gain significantly from using Q2Q to implement this tool into their operations:

  1. Enhanced Productivity: By automating repetitive tasks, employees can redirect their energy toward high-value projects, resulting in increased productivity and job satisfaction.
  2. Error Reduction: Manual data entry often invites errors. Power Automate ensures accuracy by automating data transfer between applications, reducing the risk inevitable human error.
  3. Faster Decision-Making: Timely data movement is crucial for informed decision-making, and critical information can be swiftly routed to the right individuals, accelerating the decision-making process.
  4. Consistency Across Processes: Ensuring consistency in processes is a challenge when relying on manual execution. Power Automate guarantees that tasks are executed uniformly each time, maintaining the quality of outputs.
  5. Cost and Time Savings: Automating tasks translates to saved time and reduced labour costs. What once required dedicated personnel can now be accomplished with minimal effort, leaving employees more time to focus on tasks that add value.
  6. Scalability and Growth: As businesses expand, so do their operational demands. Power Automate scales effortlessly, adapting to increasing workloads without sacrificing efficiency.

If you need any more convincing, here’s some great examples of how Tom has already used this tool:

  • He’s used it to create recurring calendar bookings for a meeting room, every morning at a specific time, with specific attendees.
  • A client traditionally works with a file server, but they have some users who are exclusively 365 based and have no access to this server. These 365 exclusive users needed access to a fancy report. Power Automate now copies a file from an FTP site, then pastes it into a SharePoint directory every day. 
  • He’s used it to test a new process for interactions between Q2Q techies and the accounts team. He plugged Power Automate into a form, which when completed, places the results into an Excel spreadsheet along with a few other niceties.


Are you ready?

Microsoft Power Automate has proved extremely valuable to Q2Q, enabling us to automate mundane tasks and focus on what truly matters, with the benefits extending beyond our internal processes to our valued customers.

If you’d like to chat to Tom, or any of the team about how we might be able to leverage this tool to enhance your productivity, accuracy, and overall business performance, get in touch: 01524 581690 or email us at [email protected]