Assisting our client Lyle & Scott updating their custom embroidery service

Lyle & Scott was formed in 1874 when their founders, William Lyle and Walter Scott, purchased a factory in Hawick, Scotland, with the ambition of making high-quality knitted underwear.
They continue to have a presence in the Scottish borders, with a new office in Selkirk, offering custom embroidery for clubs and company uniforms.

What was the challenge?
Lyle & Scott offers custom embroidery for clubs and businesses, providing work and leisure wear with custom emblems and logos. Now sited at their new premises in Selkirk, our client was replacing their current embroidery machines and wanted to upgrade the PC that links/hosts the embroidery software to control these clever machines! They also wanted to look at combining the embroidery control machine and their courier despatch machine into one new Desktop PC, as both devices were aged and slow.

What did we do to fix?
Q2Q spec’d, supplied, and set up a new PC to cover both the Embroidery and courier shipping software roles and all the generic needs for a Lyle & Scott device. We spent time liaising with third parties, ensuring the machine spec was sufficient and the software was compatible and could run correctly. This was a vital process as the new embroidery machines were a big investment for the new Selkirk site, and they wanted to hit the ground running.

What was the result for the client?
Lyle & Scott now have the new embroidery machines in place, along with a desktop PC capable of running two highly intensive programmes with ease, improving efficiency in two different departments: embroidery and shipping. The PC has been specified to be future-proof and will serve the client well for many years to come.

Q2Q attended site to install the PC and ensure everything went smoothly. As our images show, there was the elephant in the room……quite literally!