Q2Q Videos

 For many SMEs, investing in any kind of system is a significant expense. Often though – despite the team being convinced it’s the right programme for them – the technology doesn’t deliver the promised time savings and efficiencies.

If it seems as though employees avoid putting in the effort required to make best use of the new features, senior teams can quickly become frustrated, seeing the investment as wasted. On the flipside, to the hands-on team, it can feel like the annoying distraction that you’re regularly asked about but are far too busy to invest your time and attention.

Inspired by a recent TED talk by Nadjia Yousif, this solution suggests SME owners should treat any new system as you would any new ‘member’ of the team!

So, how can you do this?

Take a peek at our animation to find out!

Friday, 12 October 2018 08:00

What IT support does my SME need?

It’s not always easy to know what kind of IT support your SME needs, but there are some key areas that should be taken into account when you’re trying to figure this out!

That’s why our latest campaign – Reach your IT peak – is all about helping SMEs uncover and understand their business’s individual IT requirements. Once that’s out of the way, you can reach your optimum IT productivity level.

As with most things in life, rarely is there ever a one-size-fits-all approach, and the same can definitely be applied to IT support! The assistance requirements will differ from one company to the next, so a tailored package is key for driving a successful and worthwhile cyber-strategy.

And as an organisation grows, the equipment and strategy that once worked, will require revising and streamlining to meet the new demands of the business.

So, what IT support does your SME need?

Take a peek at our animation to find out!

Ready to discover the right level of IT support for your SME? We can audit your existing IT infrastructure and produce a detailed analysis of the key improvement areas that would benefit your business! Contact us to find out more…

Wednesday, 26 September 2018 08:00

5 myths about outsourcing IT support services

As business demands grow and technology makes the world smaller, outsourcing key business services is becoming an increasingly popular option amongst SMEs.

From PR to marketing and accounting to IT, organisations can sometimes feel a little odd about entrusting an external entity with their important businesses matters. But, where your SME sits on the outsourcing fence is often greatly determined by hearsay and misconceptions.

In this short animation, we debunk five common myths about outsourcing IT support services, so that when it comes to deciding whether in-house or outsourced – or indeed a combination of the two – is right for your SME, you can make up your own mind!

Would you like to find out more about outsourced IT support services for your SME? Contact us to find out more…

Wednesday, 15 August 2018 08:00

5 signs you need an IT overhaul

It’s not always easy to identify when your IT systems need upgrading, but there are certain tell-tale signs that show it might be time for an overhaul.

Not only can outdated infrastructure slow processes down – in turn hindering employee productivity – it can also pose a threat to your SME’s security. Keeping hardware and software up-to-date is therefore a crucial component of any company’s IT strategy, and one that you can’t afford to overlook.

So, what should you be looking out for?

Our speedy animation covers some of the main giveaways – check it out to see if you should be considering an upgrade!


Ready for an overhaul? We can support you through all stages of the upgrade process and recommend the best solutions for your SME! Contact us to find out more…

Tackling cyber-crime and deterring malicious attacks is inevitably an ongoing battle, and there are a whole host of ways you can protect your SME from the ever-evolving threats out there.

Having strong passwords, encryption and anti-malware software in place are just some of the simple steps you can take to safeguard your systems – not to mention backing up your files to ensure your data won’t be lost if you do suffer a breach.

But the real secret to effective cyber-security? Your people!

Check out our short animation to find out why… 


Are you stuck with how to safeguard your SME’s systems? We’re experts in cyber-security and can work with your IT team or act as an outsourced one to ensure you’re well-protected. Get in touch to find out more!

It’s an important question that all SME owners should be asking themselves. Not all back-up procedures are created equal and the truth is, many aren’t as reliable as they need to be.

Having trustworthy, secure duplicates of vital business data is one thing, but implementing an effective process to ensure these back-ups are created efficiently is another entirely. And that’s where our 3-2-1 approach comes in!

Check out this short animation to learn more about why we swear by this model when it comes to backing up data – and for some top tips on keeping your copies safe…


Keen to hear more about how we can help with your back-up and data recovery procedures? Don’t be shy! Give us a call on 01524 581690 or drop us an email for more information.

Monday, 28 May 2018 08:00

Heeeeeeeere’s GDPR!

Well, it’s finally arrived… 25 May has been and gone, and the dreaded new data protection legislation is finally in full force.

So, what should you be doing now?

It’s important to remember that GDPR compliance isn’t just one little box you need to tick – it’s an ongoing journey. Even if you’ve spent the past year preparing, your hard work isn’t over yet. You still need to stay on top of your data processes to ensure nothing falls through the gaps.

To help keep you on the right track where sensitive data and security are concerned, we’ve put together a short animation covering five key steps to staying compliant…


Still need a bit of help with your GDPR compliance? Get in touch to find out more about our specialist services.

Monday, 16 April 2018 08:00

Are you sure you want to click send?

Under the General Data Protection Regulation (GDPR), sending compliant marketing emails can seem like navigating a minefield. To help you along the way, we've compiled a short video with some essential dos and don'ts, to make sure you're on track before you click send.

So, if you’re confused about what the GDPR entails – or not sure how to continue spreading the word about your SME without breaking the rules – make sure you check them out!


For further information on sending GDPR-compliant marketing emails, check out our blog or get in touch to hear more about our GDPR support services!

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