How to keep your devices secure on your travels

Junior Support Analyst

Fav thing about the office

That everyone is kind and welcoming as I am new to this job but already feel settled in.

As a child I wanted to be a ... when I grew up

Always wanted to be a professional Footballer.

Guilty Pleasure(s)

WWE/Doctor Who

Favourite Holiday

Cancun, Mexico

Describe yourself in three words or less

Funny, Athletic and Reliable.

An interesting fact about me

Was a black Tab in Taekwondo at 11 years old.

Likes

Playing football every Saturday for Highgrove FC.

Favourite Band

Take That

Karaoke Jam

YMCA – Village People

If I had a superpower it would be...

Time Travel

What I do at Q2Q:

As Q2Q’s current apprentice, I help to resolve a range of IT issues for our clients. As I’m still in training, I’m not quite ready to resolve issues independently, but I am enjoying the learning process of becoming a fully-fledged support analyst. It’s great to see how the varied services we offer can have such a big impact within our customers’ businesses. I’m very excited about what will come next within my role.

Background and Achievements

I have just recently finished my A-levels where I attended Central Lancaster High School for seven years as I achieved 11 GCSEs in my time there and still waiting for my A-level results. This is my first full time job and I am enjoying the whole experience so far.

Hobbies and Interests

My personal interests are keeping active, for example, I play for a local Football Team Called Highgrove FC. This consists of me playing matches every weekend on a Saturday. I like being active and keeping healthy so I currently have a membership at the Lancaster House gym, which I attend when I have free time.

You’ve bought your factor 30 and some new sun shades… but have you thought about the security of your devices when you leave the UK?

Whether you’re travelling on business or for fun, the chances are you’ll be taking a whole load of data along for the ride via your phone, tablet or laptop. And, of course, it’s not just that bottle of shampoo in your washbag that could leak.

So, here’s our advice to help you and your devices stay safe, including some official guidance from the Government’s National Centre for Cyber Security. You can also find valuable information about situations in specific countries with the Foreign Travel Advice service.

Before you go

If your devices belong to your employer, talk to your IT team or external consultant. It’s their job to advise you and minimise any risks to company information. And remember: if you can do without it, then don’t take it with you. It may be necessary for you to travel with sensitive information, in which case it’s crucial to see that these files are encrypted – if possible – and back them up at home.

Consider using a laptop and phone that are just for travel use and don’t have the usual online account details and other information linked. This is particularly good advice for if you are visiting high-threat countries.

Create new passwords for your devices before you set off, and make sure they are strong ones! Check that the security software on your laptop – anti-virus, firewall, encryption, host-based intrusion detection/prevention – is up-to-date and that your operating system and browser are the newest versions available.

Disable Bluetooth, NFC (near field communications) and your camera if you don’t need them, and consider deleting apps that aren’t completely necessary. Some travellers also put tamper-proof stickers on screw holes and other strategic places on laptops and smartphones to help deter or detect problems – you can never be too careful!

When you’re travelling

Carry your devices with you on the plane and don’t leave them unattended or out of sight. Be very wary if any USB drives are given to you as they may be compromised – for the same reason, don’t connect your own USB drive to any other computer, even if it belongs to someone you know and trust. If you do, you should assume your device is compromised and seek professional IT advice as soon as you can.  

Are you using your devices in a public place? If so, be aware of who is looking at your screen. We’ve previously explored the dangers of coffee shop working, and the same rules apply here – avoid public WiFi networks that might not be secure and, as ever, don’t open emails with attachments from people you don’t know.

Finally, make sure your computer is shut down and not in “sleep” or “hibernation” mode before you reach customs.

If there’s a problem

If you suspect that your devices have been tampered with, or encounter any problems during or after your trip, don’t report it to local officials. Instead, tell your organisation’s security specialist immediately and once you’re back in the UK, change your passwords again – whether or not you think you have encountered any threats.

Want to talk about device security overseas? Contact us to see how our experts can help.

How to keep your devices secure on your travels