We’re on the talent hunt!

Managing Director

Fav thing about the office

Good banter

As a child I wanted to be a ... when I grew up

Plumber/Electrician

Guilty Pleasure(s)

Strictly come dancing

Favourite Holiday

Crete

If I had a superpower it would be...

Mind Reading

Describe yourself in three words or less

Methodical, Energetic, Reliable

An interesting fact about me

Started “Work” life as an opera singer

Likes

Horse riding, fillet steak and a good curry

Favourite Band

…into Classical Music

Karaoke Jam

Desperado- The Eagles

What I do at Q2Q:

My role is to provide the overall direction and “eye on the compass” as to where we, as a team, are heading.

I’m still very much focused on the customer and will often get involved in customer solution discussions. As a techie at heart, I’m regularly seeking to understand industry developments and directional changes that may affect our customers, so we and our customers can remain on the front foot.

Background and Achievements

I started out in an I.T technical department of what was then British Rail, following which I joined a large construction company to re-organise their I.T infrastructure.

I then spent a couple of years as a business systems analyst at P&O Nedlloyd designing, developing and implementing systems within their Bulk and Tank Carrier companies.

In 1999 I was appointed as I.T Manager of SockShop and subsequently as of Head of I.T. at the Tulchan Group, comprising then of 300 stores. Due to a Year 2000 compliance issue, we were required to seek an alternative system, which we were able to more cost effectively write ourselves. This product subsequently became known as RAWHIDE and we later sold this product into a number of other businesses. At the time it was quite cutting edge as all the warehouse function was undertaken using handheld, wireless scanners, rather than the batch scanners that were dominant at the time.

In 2003 The Tulchan Group was acquired by Harris Watson. We were then asked to take responsibility for the I.T. of Viyella Ladies wear and in 2004 the demands of two MD’s and two FD’s (Tulchan Group + Viyella), resulted in the sensible decision to break out of the group and Q2Q was born. This then enabled us to also get involved with a number of other group companies (Harris Watson owned companies) as well as other non-group parties.  At one stage we were managing the I.T for almost 500 stores across a number of businesses.

Today Q2Q retains some of the group customers that we acquired along the way, as well as a substantial number of new and diverse customers in almost all industries including accounting, business development organisations, legal marketing, medical, retail and wholesale.

Hobbies and Interests

Horse riding, running (Jogging), motorbikes, reading any of the Detective Rebus stories.

Brilliant people are at the heart of Q2Q, so we’re looking for even more to join our friendly, slightly geeky team! As we roll out our new monitoring system to further improve our service efficiencies, we’ve opened up a number of new staff support positions too.

We know how boring run-of-the-mill job descriptions can be, and we’ve taken it as our moral duty never to overload anyone with technical bumf and jargon. So instead, here are 5 things we’re looking for in our ongoing hunt for fresh talent:

1.       Fantastic customer service

Without our clients, we’d just be a bunch of people sat in a room, talking about cloud solutions and cyber-security. It’s our valued customers and the wide range of solutions that we deliver to them, that make us a great IT service provider. So, we’re looking for people who care about maintaining and building these relationships – and who want to help our business grow too!

2.       Great organisational and communication skills

As well as growing our relationships with clients, we want to make sure they’re benefitting fully from our support – and this is where you’ll come in. We’ll need people who are on the ball and happy to chat to clients about how we can help them with their IT even more.

3.       The drive to learn

We’re not after tech or IT experts – we’ve got plenty of those already! Instead, we’re looking for people with great potential, and the motivation to learn on the job. Prior IT knowledge and experience would be a welcome bonus, but if you’re enthusiastic, hard-working and motivated to develop your skills, then you’ll be a fantastic fit.

4.       A good sense of humour

Without sounding too much like a dating ad, we’re a friendly bunch and like to think we’re pretty fun too! So, whilst thwarting malware infections and rolling out cloud solutions isn’t always a barrel of laughs, we have plenty amongst the team to make up for it!

5.       Slightly geeky

As we’ve said, we’re not looking for professors in computer programming or anything like that. But tech savviness, a keen interest in IT and an understanding of cyber-security, GDPR and our other service offerings would be a real advantage! Of course, if you are a bona fide IT expert, we wouldn’t say no either…

 

So, if this sounds anything like you, give us a shout! We’d love to hear from you and chat through the job openings in more detail – and we’ll even send over a proper role description if that’s your thing. You can call us on 01524 581690, email us at hello@q2q-it.com or Tweet us at @Q2Q_IT.

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