Results for keyword: it

So, it may be a new year, but unfortunately that doesn’t mean that all 2018’s cyber-problems have disappeared in a puff of smoke. In fact, there’s lots of noise in the media regarding how 2019 is set to be an even bigger year for the ever-evolving technology landscape – with an increasing focus on cyber-security, ransomware and remote working.

With this in mind, what are the real IT issues and security trends that SME owners across the country should be keeping their eyes peeled for?

Published in Blog

At the start of a new year, there are resolutions flying around left, right and centre – all focusing on how to self-improve and make life better. Rarely are these pledges stuck to, with many people falling off the wagon just weeks in, but we’re here to help!

Now, we can’t help companies with their personal resolutions, but we can help with any business-related goals – particularly if they involve IT.

Our newly-launched blog series – ‘If you do one thing this month…’ – is aimed at helping SME owners cut through the seemingly endless list of to-dos, and hone in on one key area that will help with the smoother running of your day-to-day workings. Sounds good, right?

So, to kickstart 2019, we’re talking about mastering the IT basics – because if your foundations aren’t right, your IT infrastructure is sure to crumble at the smallest knock…

Published in Blog

Over half of SME owners count internet issues as one of their biggest bugbears heading into 2019. Phishing emails from overseas ‘billionaires’ meanwhile, still tops the list of the strangest mailbox scams from the past 12 months. 

Published in Blog
Thursday, 13 December 2018 09:00

How to avoid a CryptoLocker attack

Given that between 60% and 90% of organisations fail after a security breach or data loss – and with plenty in the news about CryptoLocker attacks and GDPR fines – it’s never been more important for SME owners to make sure sensitive company data is stored somewhere safe.

By protecting your data, you’ll not only minimise the level of damage if you were to become the victim of a cyber-attack, but also enable rapid recovery in the event of a power outage or natural disaster, for example.

Published in Blog

 For SME owners, cyber-security is usually right at the top of your support shopping list. Never has this been more apparent than in recent months – where reports of data breaches and ransomware attacks have hit the UK headlines.

In August, the government issued a warning after people had received emails purporting to originate within the Ministry of Defence, attempting to make contact or seeking money. It’s exactly this kind of social engineering which cyber-criminals are employing, in order to hook their victims.

By playing to the public’s trust of those in senior positions, SME’s need to be savvy to a new breed of attacker – those which are relying on the ‘Colonel Effect’.

Published in Blog

2018 was a year of technical focus for the Q2Q family. The growth of the team and the hard work put in behind the screens means customers will continue to see subtle improvements throughout the next 12 months.

But, as technology advances at a rapid rate, so does the toolkit of the cyber underworld. And while we need to ensure systems are in place to combat online criminals, its important they don't come at the cost of usability.

Operations director of Q2Q, Lorna Stellakis explains why the latest addition to the team has had a significant impact on their customer experience, and why – in 2019 – solid IT infrastructure should be at the top of any SMEs shopping list.

Published in Blog

With one of the UK’s peak sales periods on the horizon – Cyber Monday – SMEs in the retail and e-commerce sectors are gearing up for an influx of website traffic and elevated sales, but what about an increased threat of cyber-crime?

It’s important to be aware that with the bottom line boost also comes an increased risk of cyber-attacks and data interception attempts. So with this in mind, it’s more important than ever that your business is well prepared to defend against – and deal with – any pesky online criminals.

But, how can your firm help reduce the impact of any ‘cyber-shoplifting’ attempts on your in-house operations? We explore some key areas below…

Published in Blog
Wednesday, 24 October 2018 08:00

Reach your IT peak: Essentials for scale-ups

Making the leap from start-up to scale-up can be demanding, but ensuring your IT support grows with you needn’t be a tough mountain to climb.

While the coffee machine probably isn’t the only thing starting to feel over-worked, all being well you’re really seeing the benefits of the hours of hard graft you put in during your business’s early stages.

Now the solid foundations are in place, it’s time for a little bit more structure to help you to reach your IT peak.

Published in Blog

Small and medium-sized enterprises (SMEs) represent 99% of all businesses in the EU according to the European Commission. So, when it comes to finding the right level of IT support for a growing business, an off-the-peg solution simply won’t cut it.

In 1983, Harvard Business Review identified the five ‘life’ stages of a business as existence, survival, success, take-off and resource maturity. That’s why, our latest campaign – Reach your IT peak – is focused around helping SMEs to decipher their individual IT requirements and finding the right level of support for them.

So, how can you ensure that your organisation has all the IT support it needs at each stage of your adventure?

Published in Blog
Friday, 12 October 2018 08:00

What IT support does my SME need?

It’s not always easy to know what kind of IT support your SME needs, but there are some key areas that should be taken into account when you’re trying to figure this out!

That’s why our latest campaign – Reach your IT peak – is all about helping SMEs uncover and understand their business’s individual IT requirements. Once that’s out of the way, you can reach your optimum IT productivity level.

As with most things in life, rarely is there ever a one-size-fits-all approach, and the same can definitely be applied to IT support! The assistance requirements will differ from one company to the next, so a tailored package is key for driving a successful and worthwhile cyber-strategy.

And as an organisation grows, the equipment and strategy that once worked, will require revising and streamlining to meet the new demands of the business.

So, what IT support does your SME need?

Take a peek at our animation to find out!

Ready to discover the right level of IT support for your SME? We can audit your existing IT infrastructure and produce a detailed analysis of the key improvement areas that would benefit your business! Contact us to find out more…

Published in Videos
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