Results for keyword: cyber threats

We’ve all heard the old adage “fail to prepare, prepare to fail,” and – on a basic level – that’s what our proactive monitoring service offers.

We’re firm believers that if you do things right first time – especially when it comes to your IT infrastructure – not only will you have fewer problems springing up, but you’ll have peace of mind that your business’s data is processed and stored securely.

They say the power of hindsight is a wonderful thing, but at Q2Q we believe more in the power of prevention! So, if you do one thing this month… spot problems before they arise – it’ll pay dividends in the long run.

But, if you’re an SME owner reading this and thinking that because you have an in-house IT team, you don’t need external, third-party support – we beg to differ. Office-based IT departments need assistance and support too – and, that’s where we come in…

Published in Blog

With five years and four months being the estimated average time that a person spends on social media in their lifetime, it’s no surprise business owners are seeing an increasing number of employees flicking onto their own profiles – when they really should be concentrating on work.

What many companies don’t realise though, is the detrimental effect social media in work time can have on staff productivity and – often overlooked – IT operations.

In fact, one in eight organisations has suffered security breaches because of a social-media-related cyber-attack!

But, it’s not really about stopping employees using social media altogether – no matter what, it will always be a core breaktime activity. It’s more about preventing them from using it in an uninformed and unsafe way.

Yes, the key to reducing the minutes staff spend checking their friends’ feeds and updating their statuses could help improve your IT security. But how? Ultimately, it’s down to two core factors… cyber-security education and awareness!

Published in Blog

When it comes to IT operations, often all is well if things run smoothly and as expected – yet, if there’s one tiny glitch, many organisations simply ground to a halt. And, this is not only detrimental for staff productivity, but also for business performance as a whole.

So, why is it important for SME owners to put their planning hats on when it comes to in-house tech? And, how can you plan for the worst when it comes to your cyber-operations? From security to back-ups, we take a look at this in a little more detail…

Published in Blog

With one of the UK’s peak sales periods on the horizon – Cyber Monday – SMEs in the retail and e-commerce sectors are gearing up for an influx of website traffic and elevated sales, but what about an increased threat of cyber-crime?

It’s important to be aware that with the bottom line boost also comes an increased risk of cyber-attacks and data interception attempts. So with this in mind, it’s more important than ever that your business is well prepared to defend against – and deal with – any pesky online criminals.

But, how can your firm help reduce the impact of any ‘cyber-shoplifting’ attempts on your in-house operations? We explore some key areas below…

Published in Blog
Wednesday, 31 October 2018 09:00

Reach your IT peak: IT SOS

The adage of hindsight being a wonderful thing has never rung truer than when it comes to managing IT crises.

But for many SMEs, IT security strategy can feel like a bit of a minefield to navigate – with business owners being unsure on what equipment they need to prevent incidents from occurring.

Using the analogy of climbing a mountain, if you set off without adequate supplies and the right clothing, you may find yourself coming unstuck when trying to reach the top. It’s likely that the higher you go, the more problems you’ll encounter and the more underprepared you’ll feel – you may even need to call for back up.

The underlying message above can also be applied to a business in its growth stages. If your IT infrastructure isn’t evolving in line with your company’s needs, you’re potentially leaving your SME vulnerable to the dark side of the digital world – think hackers, for example.

So, an IT SOS plan may be a crucial component of your cyber-strategy – but just how and why do you need one? To reach your IT peak, of course!

Published in Blog
Wednesday, 10 October 2018 08:00

Reach your IT peak: Essentials for start-ups

Albert Einstein once said, “If you don’t have time to do it right, when will you have time to do it over?” – and in many ways, this philosophy is easily applied to starting a successful business.

When a company is in the start-up stages, it’s important that the foundations – especially where IT is concerned – are solid, so that operations are smooth, productivity is at its best and corporate headaches are minimised.

So, when it comes to establishing a secure and effective IT infrastructure, it’s crucial that your start-up has all of the necessary equipment, software and support to keep it streamlined.

But if you’re a little stuck and wondering where to start your outsourced IT support journey to reach your IT peak, it may help to bear the following points in mind.

Published in Blog

As IT and cyber-threats continue to evolve at a rapid pace, SME owners are increasingly having to upskill in these areas – not only to keep up with the latest tech, but also in order to shape a cohesive and effective business model.

But whilst some have accepted that cyber-strategy is a vital topic for discussion in the boardroom, others are sceptical about who should be carrying the bulk of the responsibility. A recent study found that 84% of directors believe their IT department is able to protect them against a cyber-attack, yet although this good faith in your team is important, trust shouldn’t be used as a shield to deflect responsibility away from board members.

So, why exactly should cyber-strategy be given a place at the boardroom table?

Published in Blog
Thursday, 30 August 2018 09:30

Can free anti-virus software really work?

The rapid evolution of technology means an increasing amount of modern-day business dealings are done digitally. Yet, whilst this convenient click-of-a-mouse approach is making many SME owners’ lives easier, it brings many security risks too.

From data breaches to phishing attacks, we’ve all seen in the news how cyber-threats – in all their forms – have affected businesses worldwide. So, it’s never been more crucial for SMEs to have a finger on the technological pulse when it comes to defending themselves against cyber-attackers. And deterring against viruses and other malware infections is a crucial part of this defence strategy.

But the array of protection options can be overwhelming. Paid-for or free – which anti-virus software will work best for my SME? Aside from being a quirky little rhyme, it’s a question that is causing many business owners to come unstuck. So, how should you decide?

Published in Blog

Cyber-crime is an issue that undoubtedly spans the globe and with an ever-accelerating rate of technological evolution, it’s no wonder that incidents are becoming more commonplace – not to mention increasingly sophisticated! But is it really an issue that all organisations need to be concerned about?

The no-frills answer to that question is yes. Cyber-criminals don’t discriminate between business types or industries – and they certainly don’t let size put them off either. Whether a multinational corporation or a regional start-up, cyber-attackers show no mercy.

It’s in this respect that SMEs shouldn’t be lulled into a false sense of security and think that cyber-criminals won’t target their business – threats are around every corner of the digital minefield, and attackers are sure to strike if a firm’s guard is down.

Published in Blog

When it comes to protecting your SME against lurking cyber-security threats, there are a number of obvious steps you’ll have probably taken already – for instance, setting strong passwords, encrypting sensitive files, installing anti-virus software and warning employees not to click links in dodgy-looking emails.

But it’s also likely that there are some key vulnerabilities that you’ve overlooked in your preparations. However hard you try, the truth is that there’s always more that can be done to safeguard your company against a cyber-attack. So, whilst it might seem like you’re fighting a losing battle, don’t be disheartened! Getting the small things right does make a difference and helps to bolster your defences.

Published in Blog
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