Thursday, 01 August 2019 09:00

Case Study - Approach PR

Multi-award-winning PR and social media agency, Approach PR, approached Q2Q for IT support in Spring of 2019. The firm needed help with preparing its IT infrastructure ahead of significant company growth.

Based in Ilkley, West Yorkshire, the PR and social media agency made the decision to switch technical support service providers, in order to future-proof the business. In addition, the communications experts needed to minimise the potential for staff downtime in the event of any IT issues.

Understanding the detrimental impact that faulty tech can have on an organisation’s efficiency, the seven-strong team was looking for a combination of secure, reliable and easy-to-use document storage, in tandem with a support provider which would equip staff with the confidence to use tech to its full potential – as well as deliver quick response times to any problems.

Sunday, 30 September 2018 17:10

Case Study - Ideal Dental Care

Invaluable IT support and data back-up service for dental practice

Ideal Dental Care (IDC) is an award-winning dental practice, with two sites in Lancashire. Delivering high-quality, tailored dental care to families, the practice relies on robust IT systems to keep operations running smoothly and sensitive data safe.

Q2Q IT was therefore brought in to set up new servers and software, deliver managed IT support and coordinate an efficient back-up system for the practice. Here, Andrea Watson – Practice Manager & Dental Hygiene Therapist – explains how the IT specialist’s support has benefitted IDC so far, and what makes the team stand out from other providers…

Thursday, 16 August 2018 21:41

Case Study - Iconsys

Reliable IT support and assistance for electrical systems specialist

As a leading designer, manufacturer, installer and commissioner of electrical systems, Iconsys in Telford, Shropshire, brings the latest technologies and best-in-class solutions to its customers all over Europe. Super-strong IT systems are essential for the company to operate effectively, so how does Q2Q ensure this?

Here, Lisa Grace – office manager at Iconsys – talks about the partnership.

Thursday, 07 June 2018 22:51

Case Study - Greenhead College

Crucial data protection advice for sixth form college

Greenhead College in Huddersfield, West Yorkshire is one of the UK’s leading sixth forms establishments. Rated Outstanding by OFSTED, the institution has built its reputation on delivering a top-quality education and wide range of enrichment activities to more than two thousand students every year.

With the impending General Data Protection Regulation (GDPR) set to be implemented in May 2018, senior management staff wanted to get ahead on ensuring all internal processes are up-to-speed with the new legislation. Q2Q was therefore enlisted to deliver a workshop to key personnel on how to achieve compliance. Here, Vice Principal Mo Bunter shares her feedback on the service they received.

Thursday, 07 June 2018 22:43

Case Study - MHA Moore and Smalley

Improving GDPR awareness at leading financial provider

MHA Moore and Smalley is a chartered accountancy and financial services firm, with offices in Preston, Lancaster, Manchester, Blackpool, Kendal, Liverpool, Kirby Lonsdale, Southport and the East Midlands. With a workforce of 300, the provider is also a member of the globally renowned Baker Tilly International network of firms.

As part of the company’s preparation for the impending General Data Protection Regulation (GDPR), Q2Q was enlisted to deliver a number of awareness workshops to their newly formed GDPR team. In this testimonial, marketing executive Julie Treverton explains how the tailored session has helped MHA Moore & Smalley with its ongoing compliance efforts.

Thursday, 07 June 2018 22:35

Case Study - Wright & Lord

Software expertise and reliable IT support tick legal firm’s boxes

Providing legal support and financial services to businesses and individuals across the North West of England, Wright & Lord has three offices located within Lancashire and Cumbria. With a focus on delivering practical, friendly and informative advice, the firm relies on efficient computer systems to perform its day-to-day activities.

The provider found that outsourcing external IT support was a more convenient and cost-effective option than handling everything in-house, and enlisted the Q2Q IT team thanks to their software expertise and value for money. Director Stephen Wright explains how their assistance is paying off…

Everyday IT support and problem-solving for membership organisation

The Lancaster and District Chamber of Commerce, Trade and Industry is a not for profit, membership organisation for businesses located in North Lancashire. Working with clients across different sectors, the Chamber provides day-to-day business support, as well as financial guidance and networking opportunities.

With a small team of only four, the Chamber relies on outsourced IT support from Q2Q to help with everyday operations and technical solutions. In this Q&A, the Chamber’s CEO, Vicky Lofthouse, talks about the reassurance that Q2Q’s managed IT support services have brought the organisation and the help they’re providing with future infrastructural planning.

Wednesday, 12 April 2017 09:08

Case Study - Lyle & Scott

Fashion brand Lyle & Scott places continued IT trust in Q2Q

Q2Q doesn’t just provide IT support for SMEs in Lancaster and Preston. There are some much bigger names in our client base too including fashion brand Lyle & Scott.

In this Q&A with Philip Oldham, learn why our level of service gives him one less thing to think about, as CEO…

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