Results for keyword: outsourcing

Small and medium-sized enterprises (SMEs) represent 99% of all businesses in the EU according to the European Commission. So, when it comes to finding the right level of IT support for a growing business, an off-the-peg solution simply won’t cut it.

In 1983, Harvard Business Review identified the five ‘life’ stages of a business as existence, survival, success, take-off and resource maturity. That’s why, our latest campaign – Reach your IT peak – is focused around helping SMEs to decipher their individual IT requirements and finding the right level of support for them.

So, how can you ensure that your organisation has all the IT support it needs at each stage of your adventure?

Published in Blog
Monday, 24 September 2018 08:30

Why in-house IT teams need support too

In-house or outsourced? That’s the question facing a lot of SMEs. Not just in IT, but across a multitude of areas.


For larger companies, it makes sense to have in-house IT support, while smaller firms with less resources are frequently looking to outsource their needs. For those businesses in the middle though, the answer is often somewhere in between.

We recently looked at in-house vs. outsourced IT support, but the question is whether your own tech solutions need to be so black and white. Could adding a third-party IT ‘bolt-on’ provide the ideal balance?

Published in Blog
Wednesday, 26 September 2018 08:00

5 myths about outsourcing IT support services

As business demands grow and technology makes the world smaller, outsourcing key business services is becoming an increasingly popular option amongst SMEs.

From PR to marketing and accounting to IT, organisations can sometimes feel a little odd about entrusting an external entity with their important businesses matters. But, where your SME sits on the outsourcing fence is often greatly determined by hearsay and misconceptions.

In this short animation, we debunk five common myths about outsourcing IT support services, so that when it comes to deciding whether in-house or outsourced – or indeed a combination of the two – is right for your SME, you can make up your own mind!

Would you like to find out more about outsourced IT support services for your SME? Contact us to find out more…

Published in Videos

Whether big or small, all businesses know that the data they store is crucial for communicating with people – including employees, stakeholders, potential customers and more, who are vital in helping them successfully fulfil their company activities and objectives.

Given that between 60% and 90% of organisations fail after a security breach or data loss – and with plenty in the news about GDPR fines – it’s never been more ingrained in the minds of SME owners, that copies of this data need to be regularly saved somewhere safe. This is not only to help prevent any information being compromised in a cyber-attack, but also to enable rapid recovery in the event of a power outage or natural disaster, for example.

We’ve talked about the importance of back-up and data replication before, but how do you know exactly what kind of files you need to duplicate, how to do it and when?

Published in Blog

No matter the size of your SME, finding the right IT support partner to fulfil your needs can be tricky. Not only is it time-consuming to create a shortlist of companies you’d like to find out more from, but – as is the case with any service provider – it can be difficult to deduce whether they’ll be able to walk the walk after talking the talk.

Published in Blog

As your SME grows and your IT systems become more sophisticated, the chances are you will want to boost your technical support capacity. That could mean adding extra employees to your payroll or looking for more robust external help.

Whichever option is best for your business, the right qualifications and experience are crucial to new people’s ability to hit the ground running. Installing, testing and maintaining computers, networks and software systems all take specific knowledge and expertise.

Published in Blog

All businesses need computers and other technology, but how do you decide how much to spend? Do you plan ahead, set a strict budget and stick to it? Or do the sometimes unexpected costs of equipment and services creep up on you?

As we prepare for the start of a new financial year, now is a good time to check where you are with your costing – and how you could be more effective and efficient in this area. The success of your business depends on sound budgeting across the board, linking to your overall goals and objectives, so wise owners and managers make this a priority.

Published in Blog

Forget what you’ve heard about the negatives of outsourcing services for your business – like with most things in life, the horror stories are the only ones that stick in your mind!

However big or small your company, trusting a professional and proactive IT support company to manage your systems for you could be the best operating decision you make – especially with the GDPR just around the corner.

So, if you’re thinking about outsourcing IT support but worried about what you’ve heard, we’re here to dispel the biggest myths and set the record straight:

Published in Blog
Monday, 13 March 2017 08:30

Prevention vs. Cure

We’ve previously explored the importance of cyber security for SMEs, but there are many different approaches that businesses can take to protect and maintain their entire IT systems. So, what are the options and how do you work out which is right for you?

Published in Blog