Results for keyword: it

For SMEs, IT support is just one very important part of the overall corporate strategy. However, due to its often technical nature – and associations with scary cyber-related headlines in the news – many business owners can be guilty of burying their heads in the sand when faced with this very question…

We know, just like you, that the answer to the above isn’t a straight-forward one – there are many variables for every SME’s unique business model. However, what we do know is that because of this very reason, one size never fits all when it comes to IT – and our solutions and guidance honour this.

In fact our most recent campaign – Reach your IT peak – is based on this very concept. Instead of putting off the inevitable until it’s too late, protect and optimise your firm’s IT operations by taking the following into consideration…

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Scrolling through the monthly cyber-news headlines, there’ll almost always be a story about the latest data breach or cyber-attack that’s hit the UK business landscape – this much is true.

Yet, while SMEs strive to be securely defended against troublesome cyber-threats, there are always some which slip – or almost infiltrate – the net.

In fact, it’s been reported that 70% of organisations don’t have a Cyber Incident Response Plan (CIRP) in place. However, to successfully safeguard your organisation against unwanted cyber-criminals, it’s as much about the physical measures you put in place as it is the strategy you have to deal with – and reflect upon – any unwanted access attempts.

That’s why, this month, if you dedicate your time to anything IT-related, it should be drafting and utilising a CIRP that really works for your company.

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These days, the influence of the internet is huge, but greater still is our dependency on it to carry out everyday tasks – especially at work.

The truth is that internet connectivity is a hygiene factor for the majority of modern-day SMEs – from emails and conference calls, to digitised databases and software packages. You need all this – and more – to complete your job efficiently, so when web issues arise, it can be frustrating and distracting for all employees.

Given connectivity is at the core of your business needs, it goes without saying that you should always be benefitting from fast – and reliable – connections.

So, how can you ensure your workplace internet is working as well as you need it to? Here are some key things to bear in mind…

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When SMEs are looking to invest in IT support, many will be sold exclusively by the bottom-line cost – which isn’t always the most accurate judgement call.

We understand that any external expenditure has to have a solid business case and be able to successfully demonstrate a positive return on investment – and rightly so! That’s why business owners need to meticulously weigh-up the pros and cons of each provider – not just the pound signs – and ensure they are the best and most supportive ‘fit’ for their organisation on a much greater level.

Find out more about why we believe IT support goes above and beyond just the numbers…

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One of the biggest IT bugbears, along with phishing emails and cyber-threats, is something which sounds like a much simpler, but equally complex, problem – and that’s slow computers.

When the dreaded blank screen or loading icon appears, it’s no wonder that employees get frustrated. But – staff productivity aside – if left untreated, sluggish systems can also have a detrimental impact on your SME’s daily operations.

Without a doubt, the question at the front of everyone’s mind is: “Why is it so slow?”

Now, there are many possible solutions for your PC or laptop’s lack of cooperation – some more complex than others. So, at Q2Q, we’ve been thinking about the easy solutions and maintenance tasks that, when carried out correctly, can go a long way to enhancing performance – or at least prevent systems from slumping.

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Whether you’re expanding your already-successful business, or diversifying into new territories, it’s important to make sure your IT infrastructure supports any change or growth that you have planned.  But, have you considered that it could potentially advance the pace of that change?

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We’ve all heard the old adage “fail to prepare, prepare to fail,” and – on a basic level – that’s what our proactive monitoring service offers.

We’re firm believers that if you do things right first time – especially when it comes to your IT infrastructure – not only will you have fewer problems springing up, but you’ll have peace of mind that your business’s data is processed and stored securely.

They say the power of hindsight is a wonderful thing, but at Q2Q we believe more in the power of prevention! So, if you do one thing this month… spot problems before they arise – it’ll pay dividends in the long run.

But, if you’re an SME owner reading this and thinking that because you have an in-house IT team, you don’t need external, third-party support – we beg to differ. Office-based IT departments need assistance and support too – and, that’s where we come in…

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It’s almost been a year since the implementation of GDPR, but the legislation’s importance hasn’t depreciated at all. In fact, ongoing compliance is more significant than ever – especially given the recent political turbulence surrounding Brexit negotiations.

Yet, despite the new data protection guidelines having been introduced last year, it’s been reported that 38% of firms haven’t even heard of GDPR. So, it came as no surprise at this month’s Data Protection Practitioners’ Conference when the UK’s information commissioner, Elizabeth Denham, announced UK businesses are coming in below par when it comes to GDPR accountability.

At the event, Elizabeth revealed: “the next phase of GDPR requires a refocus on comprehensive data protection – embedding sound data governance in all business processes.”

And, this is the inspiration behind our latest blog. We want to help companies identify whether or not they would pass an official ICO audit with ‘high assurance’, as well as flag the questions they need to ask themselves, when it comes to the storage and processing of personal data.

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One of the most uncertain issues in the current political climate has to be Brexit. The past few months have been rather turbulent in terms of negotiations, and it’s still up in the air as to what will happen when the country leaves the European Union. But, one question on many businesses’ lips is ‘how will Britain’s exit affect GDPR?’

While we know that nothing is set in stone regarding policies and strategy, at Q2Q, we’ve decided to pen a short and easy-to-digest blog to give SMEs some clarity on the cloudy situation, and offer insight into what the temperature of the GDPR pool is looking like post-exit – whether it’s a deal or no-deal outcome.

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You’d be surprised how many business owners contact the Q2Q team on a regular basis, asking how to get the most out of their Microsoft Office 365 accounts. And, what we’ve come to realise is that many organisations have invested in it, but only a limited number use to it to its full potential – with many not even knowing about some of the key features it offers.

So, that’s the inspiration behind our latest blog. We’ve put our tech-minded heads together to come up with five easy ways you can maximise the ROI on your Office 365 software – improving staff productivity, time efficiencies and letting the creative juices flow.

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