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One of the most common inlets for cyber-attackers is via email. In a recent study, it was revealed that the number of phishing attacks rose by 250% in the period between January to December 2018.

And, with another revealing these fraudulent emails prove the biggest headache for SME owners, it’s vital that businesses know how to spot them, to avoid any data interception, company downtime or potential GDPR fines.

From opening attachments and giving out personal details, to clicking on seemingly non-dodgy links, more companies than ever are being stung by easy-to-avoid cyber-attacks.

However, while clever online criminals are masters of deception and camouflage when it comes to making emails look legitimate, the devil really is in the detail – if you know what you’re looking for!

If you’ve received an email to your company inbox and you’re questioning its genuineness, here are seven tips to follow, to help you identify whether or not that the email in question is in fact a phishing scam…

Published in Blog

When it comes to IT operations, often all is well if things run smoothly and as expected – yet, if there’s one tiny glitch, many organisations simply ground to a halt. And, this is not only detrimental for staff productivity, but also for business performance as a whole.

So, why is it important for SME owners to put their planning hats on when it comes to in-house tech? And, how can you plan for the worst when it comes to your cyber-operations? From security to back-ups, we take a look at this in a little more detail…

Published in Blog

 For many SMEs, investing in any kind of system is a significant expense. Often though – despite the team being convinced it’s the right programme for them – the technology doesn’t deliver the promised time savings and efficiencies.

If it seems as though employees avoid putting in the effort required to make best use of the new features, senior teams can quickly become frustrated, seeing the investment as wasted. On the flipside, to the hands-on team, it can feel like the annoying distraction that you’re regularly asked about but are far too busy to invest your time and attention.

Inspired by a recent TED talk by Nadjia Yousif, this solution suggests SME owners should treat any new system as you would any new ‘member’ of the team!

So, how can you do this?

Take a peek at our animation to find out!

Published in Videos

All too often, businesses look to ‘fix’ what they perceive as employee weakness. Firms analyse performance, people, and processes in order to identify areas where results aren’t being delivered – wrongly assuming that areas of strong performance are okay, and therefore don’t need any consideration.

Published in Blog

Lancaster-headquartered tech firm, Q2Q IT, has provided technical support to aid the establishment of a new office in the heart of Clitheroe town centre, as rural land and property specialists Armitstead Barnett continues to expand its presence in the North West.

Published in Blog

The cloud has been a rather popular topic of conversation in the corporate world recently – with 88% of UK businesses reported to have adopted a cloud-based approach to their systems. Therefore, it’s no wonder the industry is continuing to see a spike in the amount of organisations weighing up the pros and cons of this virtual technology – but do the benefits really outnumber the drawbacks?

For SME’s looking for an answer to this burning question, you might like to read on…

Published in Blog

Now, the topic of cyber-security – and the importance of it – is nothing new to the business scene. But despite SMEs knowing that effective defence mechanisms are crucial to help protect against cyber-attacks and hacking attempts, many still don’t have the optimum level of protection for their business.

And, with two thirds of SMEs – or 67% – being more concerned about cyber-threats now than they were 12 months ago, it goes without saying that it’s worth investing the time and effort into safeguarding your systems from a dreaded hacking or data breach situation.

While anti-virus software plays a key role in preventing pesky attacks from happening, unfortunately this alone will not conserve your SME’s cyber-safety – there’s a lot more to it than that…

So, if you do one thing this month, ensure your cyber-security is as strong as it can possibly be. We’ve put a few steps together to help you along the way!

Published in Blog

For as long as I can remember, the Q2Q blog has focused on all-things-technical – which is good, considering we are IT specialists. However, in my role as organisational development director, I believe there’s so much more to the successful IT equation than just the industry knowledge.

Understanding people and their business goals plays a huge part in solving the whole puzzle. And, while there is no getting away from the fact that IT support is a fast-paced world – and staying ahead of the curve is key – in a service-led industry it’s impossible to truly plan from one week to the next, as you can’t predict which of your customers will encounter issues and when. 

Published in Blog

As a business owner, keeping your employees safe online sounds like it should be easy, but with the increasingly sophisticated hacking tactics of cyber-criminals, this sadly isn’t the truth – in most cases at least.

Despite the majority of threats originating from outside an organisation, all too often actual cyber-security incidents emerge due to the actions of someone much closer to the office – an employee.

There’s no hiding from the fact that 2018 was replete with cyber-attacks and data theft – with at least one breach appearing in the news each month, and it’s important to be aware that sadly, this trend is likely to continue in a similar vein throughout 2019.

In fact, it was only last week that one of the biggest data breaches in history was recorded – with 772 million email addresses and 22 million passwords having been leaked at once. So, how can SMEs ensure their staff – and systems – remain safe? Well, if you’re unsure, the following tips are a useful place to start…

Published in Blog

So, it may be a new year, but unfortunately that doesn’t mean that all 2018’s cyber-problems have disappeared in a puff of smoke. In fact, there’s lots of noise in the media regarding how 2019 is set to be an even bigger year for the ever-evolving technology landscape – with an increasing focus on cyber-security, ransomware and remote working.

With this in mind, what are the real IT issues and security trends that SME owners across the country should be keeping their eyes peeled for?

Published in Blog
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