Results for keyword: SME

Tackling cyber-crime and deterring malicious attacks is inevitably an ongoing battle, and there are a whole host of ways you can protect your SME from the ever-evolving threats out there.

Having strong passwords, encryption and anti-malware software in place are just some of the simple steps you can take to safeguard your systems – not to mention backing up your files to ensure your data won’t be lost if you do suffer a breach.

But the real secret to effective cyber-security? Your people!

Check out our short animation to find out why… 


Are you stuck with how to safeguard your SME’s systems? We’re experts in cyber-security and can work with your IT team or act as an outsourced one to ensure you’re well-protected. Get in touch to find out more!

Published in Videos

Now, we know what you’ll be thinking… Q2Q is an managed IT support provider, so how on earth could they deliver an impartial view on this topic?!

And whilst it’s true that we do act as an external service provider for other companies – and depend on them seeking our help – we don’t gloss over fact that there are advantages to having internal IT resources and expertise in order to sell ourselves. In fact, quite the opposite!

Published in Blog

Silos are for farms, not SMEs – unless, of course, your SME is an agricultural company that needs to store grain or compress green crops for sileage.

In that case, of course, silos would be very useful. Otherwise, avoid them at all costs.

Published in Blog

As one of the biggest disruptors in the technology landscape, Artificial Intelligence (AI) – specifically automation – is a buzzword on the lips of many IT support professionals at the moment. And given that 76% of IT workers believe it will help eliminate repetitive processes, it’s easy to see why people are talking about it.

As one of the most well-known branches of this futuristic computer science, automation sees machines being programmed to perform decision-making tasks with the same level of cognitive ability as humans.

So, with increased input from machines happening in our day-to-day lives, what impact is this digital transformation having on the IT support sector?

Published in Blog
Monday, 09 July 2018 08:00

Is VoIP really important for SMEs?

To VoIP or not to VoIP, that is the question… assuming that you know what VoIP is and why your SME might want to make use of it, of course!

The chances are, you will be at least vaguely familiar with this concept even if you don’t instantly recognise the acronym. VoIP stands for Voiceover Internet Protocol, which in basic terms is just a phone service over the internet. So, as long as you have a good connection, anyone can get a phone service online.

Published in Blog

No matter the size of your SME, finding the right IT support partner to fulfil your needs can be tricky. Not only is it time-consuming to create a shortlist of companies you’d like to find out more from, but – as is the case with any service provider – it can be difficult to deduce whether they’ll be able to walk the walk after talking the talk.

Published in Blog

It’s an important question that all SME owners should be asking themselves. Not all back-up procedures are created equal and the truth is, many aren’t as reliable as they need to be.

Having trustworthy, secure duplicates of vital business data is one thing, but implementing an effective process to ensure these back-ups are created efficiently is another entirely. And that’s where our 3-2-1 approach comes in!

Check out this short animation to learn more about why we swear by this model when it comes to backing up data – and for some top tips on keeping your copies safe…


Keen to hear more about how we can help with your back-up and data recovery procedures? Don’t be shy! Give us a call on 01524 581690 or drop us an email for more information.

Published in Videos

In the lead up to the introduction of GDPR – and in the weeks since – we’ve shared plenty of advice surrounding email marketing and how to ensure your mailshots are compliant with the new regulation. We’ve even put together a short animation covering the basics – perfect for anyone with a short attention span!

But one area that still seems to be baffling people is the process of opting in/out – and more specifically, how to ensure you’re making this procedure clear and simple for those you’re emailing.

Published in GDPR

We’ve said it before in this blog and we’ll no doubt say it again – employees who are not trained and briefed properly on how to safeguard systems and data are the weakest link when it comes to cyber-security.

You can install high-grade IT measures to ward off attacks and repel the most sophisticated of malware, but if your staff don’t know their responsibilities, you are very vulnerable to a data leak.

Published in Blog

A month on and the GDPR countdown seems like a distant memory. And although the world didn’t end as some feared it might, a lot has happened since the regulation was introduced.

Data security has been a mainstay in the headlines and some companies are in the firing line already for potential breaches of the new legislation.

Published in GDPR