Results for keyword: SME

In an ever-evolving digital world, it’s never been more important for SMEs to ensure they have a safe, savvy and successful IT strategy in place. Although new technologies offer many benefits – both operational and financial – to business owners, there is also an abundance of pesky cyber-threats lurking in the digital space, which SMEs need to do their best to avoid.

With a labyrinth of information and statistics out there, it can be a confusing task to try and streamline your company’s IT approach – unless that is, you follow these five easy steps…

Published in Blog
Wednesday, 15 August 2018 08:00

5 signs you need an IT overhaul

It’s not always easy to identify when your IT systems need upgrading, but there are certain tell-tale signs that show it might be time for an overhaul.

Not only can outdated infrastructure slow processes down – in turn hindering employee productivity – it can also pose a threat to your SME’s security. Keeping hardware and software up-to-date is therefore a crucial component of any company’s IT strategy, and one that you can’t afford to overlook.

So, what should you be looking out for?

Our speedy animation covers some of the main giveaways – check it out to see if you should be considering an upgrade!


Ready for an overhaul? We can support you through all stages of the upgrade process and recommend the best solutions for your SME! Contact us to find out more…

Published in Videos

Cyber-crime is an issue that undoubtedly spans the globe and with an ever-accelerating rate of technological evolution, it’s no wonder that incidents are becoming more commonplace – not to mention increasingly sophisticated! But is it really an issue that all organisations need to be concerned about?

The no-frills answer to that question is yes. Cyber-criminals don’t discriminate between business types or industries – and they certainly don’t let size put them off either. Whether a multinational corporation or a regional start-up, cyber-attackers show no mercy.

It’s in this respect that SMEs shouldn’t be lulled into a false sense of security and think that cyber-criminals won’t target their business – threats are around every corner of the digital minefield, and attackers are sure to strike if a firm’s guard is down.

Published in Blog

Tackling cyber-crime and deterring malicious attacks is inevitably an ongoing battle, and there are a whole host of ways you can protect your SME from the ever-evolving threats out there.

Having strong passwords, encryption and anti-malware software in place are just some of the simple steps you can take to safeguard your systems – not to mention backing up your files to ensure your data won’t be lost if you do suffer a breach.

But the real secret to effective cyber-security? Your people!

Check out our short animation to find out why… 


Are you stuck with how to safeguard your SME’s systems? We’re experts in cyber-security and can work with your IT team or act as an outsourced one to ensure you’re well-protected. Get in touch to find out more!

Published in Videos

Now, we know what you’ll be thinking… Q2Q is an managed IT support provider, so how on earth could they deliver an impartial view on this topic?!

And whilst it’s true that we do act as an external service provider for other companies – and depend on them seeking our help – we don’t gloss over fact that there are advantages to having internal IT resources and expertise in order to sell ourselves. In fact, quite the opposite!

Published in Blog

Silos are for farms, not SMEs – unless, of course, your SME is an agricultural company that needs to store grain or compress green crops for sileage.

In that case, of course, silos would be very useful. Otherwise, avoid them at all costs.

Published in Blog

As one of the biggest disruptors in the technology landscape, Artificial Intelligence (AI) – specifically automation – is a buzzword on the lips of many IT support professionals at the moment. And given that 76% of IT workers believe it will help eliminate repetitive processes, it’s easy to see why people are talking about it.

As one of the most well-known branches of this futuristic computer science, automation sees machines being programmed to perform decision-making tasks with the same level of cognitive ability as humans.

So, with increased input from machines happening in our day-to-day lives, what impact is this digital transformation having on the IT support sector?

Published in Blog
Monday, 09 July 2018 08:00

Is VoIP really important for SMEs?

To VoIP or not to VoIP, that is the question… assuming that you know what VoIP is and why your SME might want to make use of it, of course!

The chances are, you will be at least vaguely familiar with this concept even if you don’t instantly recognise the acronym. VoIP stands for Voiceover Internet Protocol, which in basic terms is just a phone service over the internet. So, as long as you have a good connection, anyone can get a phone service online.

Published in Blog

No matter the size of your SME, finding the right IT support partner to fulfil your needs can be tricky. Not only is it time-consuming to create a shortlist of companies you’d like to find out more from, but – as is the case with any service provider – it can be difficult to deduce whether they’ll be able to walk the walk after talking the talk.

Published in Blog

It’s an important question that all SME owners should be asking themselves. Not all back-up procedures are created equal and the truth is, many aren’t as reliable as they need to be.

Having trustworthy, secure duplicates of vital business data is one thing, but implementing an effective process to ensure these back-ups are created efficiently is another entirely. And that’s where our 3-2-1 approach comes in!

Check out this short animation to learn more about why we swear by this model when it comes to backing up data – and for some top tips on keeping your copies safe…


Keen to hear more about how we can help with your back-up and data recovery procedures? Don’t be shy! Give us a call on 01524 581690 or drop us an email for more information.

Published in Videos