Results for keyword: SME

For many SME owners, knowing the level of IT support your business needs to operate most efficiently can seem like an impossible – sometimes unobtainable – task.

That’s why, with our latest campaign – Reach your IT peak – we’re focusing on helping SMEs to decipher their individual IT requirements, and find the right level of support for them.

Think about it… it takes a careful balance of strategy and equipment to reach a peak level of IT productivity. And the bigger the mountain – or SME – the higher the level of support needed, meaning that both these factors must adapt accordingly to maintain effectiveness.

This same rule applies to businesses of all sizes, right through from start-ups and scale-ups, to fully-fledged enterprises.

But how can you ensure that your organisation has all the IT support it needs?

Published in Blog
Monday, 24 September 2018 08:30

Why in-house IT teams need support too

In-house or outsourced? That’s the question facing a lot of SMEs. Not just in IT, but across a multitude of areas.

 

For larger companies, it makes sense to have in-house IT support, while smaller firms with less resources are frequently looking to outsource their needs. For those businesses in the middle though, the answer is often somewhere in between.

We recently looked at in-house vs. outsourced IT support, but the question is whether your own tech solutions need to be so black and white. Could adding a third-party IT ‘bolt-on’ provide the ideal balance?

Published in Blog
Wednesday, 26 September 2018 08:00

5 myths about outsourcing IT support services

As business demands grow and technology makes the world smaller, outsourcing key business services is becoming an increasingly popular option amongst SMEs.

From PR to marketing and accounting to IT, organisations can sometimes feel a little odd about entrusting an external entity with their important businesses matters. But, where your SME sits on the outsourcing fence is often greatly determined by hearsay and misconceptions.

In this short animation, we debunk five common myths about outsourcing IT support services, so that when it comes to deciding whether in-house or outsourced – or indeed a combination of the two – is right for your SME, you can make up your own mind!

Would you like to find out more about outsourced IT support services for your SME? Contact us to find out more…

Published in Videos

Proactivity is undoubtedly an overused word in the business world. But in the IT arena, the importance of forward-planning and disaster preparedness can’t be overstressed.

So, what precisely is proactive monitoring, and what makes it such a vital service for SMEs?

Published in Blog

Whether big or small, all businesses know that the data they store is crucial for communicating with people – including employees, stakeholders, potential customers and more, who are vital in helping them successfully fulfil their company activities and objectives.

Given that between 60% and 90% of organisations fail after a security breach or data loss – and with plenty in the news about GDPR fines – it’s never been more ingrained in the minds of SME owners, that copies of this data need to be regularly saved somewhere safe. This is not only to help prevent any information being compromised in a cyber-attack, but also to enable rapid recovery in the event of a power outage or natural disaster, for example.

We’ve talked about the importance of back-up and data replication before, but how do you know exactly what kind of files you need to duplicate, how to do it and when?

Published in Blog
Thursday, 30 August 2018 09:30

Can free anti-virus software really work?

The rapid evolution of technology means an increasing amount of modern-day business dealings are done digitally. Yet, whilst this convenient click-of-a-mouse approach is making many SME owners’ lives easier, it brings many security risks too.

From data breaches to phishing attacks, we’ve all seen in the news how cyber-threats – in all their forms – have affected businesses worldwide. So, it’s never been more crucial for SMEs to have a finger on the technological pulse when it comes to defending themselves against cyber-attackers. And deterring against viruses and other malware infections is a crucial part of this defence strategy.

But the array of protection options can be overwhelming. Paid-for or free – which anti-virus software will work best for my SME? Aside from being a quirky little rhyme, it’s a question that is causing many business owners to come unstuck. So, how should you decide?

Published in Blog

Our MD Andrew recently shared some essential advice with BQ Live on how to safeguard your SME against a data breach. If you missed the article, you can read it in full below…

Published in Blog

In an ever-evolving digital world, it’s never been more important for SMEs to ensure they have a safe, savvy and successful IT strategy in place. Although new technologies offer many benefits – both operational and financial – to business owners, there is also an abundance of pesky cyber-threats lurking in the digital space, which SMEs need to do their best to avoid.

With a labyrinth of information and statistics out there, it can be a confusing task to try and streamline your company’s IT approach – unless that is, you follow these five easy steps…

Published in Blog
Wednesday, 15 August 2018 08:00

5 signs you need an IT overhaul

It’s not always easy to identify when your IT systems need upgrading, but there are certain tell-tale signs that show it might be time for an overhaul.

Not only can outdated infrastructure slow processes down – in turn hindering employee productivity – it can also pose a threat to your SME’s security. Keeping hardware and software up-to-date is therefore a crucial component of any company’s IT strategy, and one that you can’t afford to overlook.

So, what should you be looking out for?

Our speedy animation covers some of the main giveaways – check it out to see if you should be considering an upgrade!

 

Ready for an overhaul? We can support you through all stages of the upgrade process and recommend the best solutions for your SME! Contact us to find out more…

Published in Videos

Cyber-crime is an issue that undoubtedly spans the globe and with an ever-accelerating rate of technological evolution, it’s no wonder that incidents are becoming more commonplace – not to mention increasingly sophisticated! But is it really an issue that all organisations need to be concerned about?

The no-frills answer to that question is yes. Cyber-criminals don’t discriminate between business types or industries – and they certainly don’t let size put them off either. Whether a multinational corporation or a regional start-up, cyber-attackers show no mercy.

It’s in this respect that SMEs shouldn’t be lulled into a false sense of security and think that cyber-criminals won’t target their business – threats are around every corner of the digital minefield, and attackers are sure to strike if a firm’s guard is down.

Published in Blog