Services
Training & Support
Q2Q offers a comprehensive range of support services, both on and off-site, from routine maintenance and troubleshooting to our technical support help desk.
Our remote access service enables Q2Q experts to dial into the customer's computer and make an effective and direct intervention leading to diagnosis of the problem. In this way, many software problems can be resolved remotely without the need for a visit to the customer's site. Where an on-site visit is necessary, we offer a fast response time from our friendly and experienced support engineers.
Where a problem requires logging a support ticket with an external IT company, we can do this for you, follow the problem through and keep you updated at every stage.
We also offer a full training service for all our software installations, putting you in full control of our powerful and easy-to-use systems to enhance your own productivity.
