Services
Training & Support
Q2Q offers a comprehensive range of support services, both on and off-site, from routine maintenance and troubleshooting to our 7-day technical support help desk.
Our remote access service enables us to dial into the customer's computer and make an effective and direct intervention leading to an informed diagnosis of the problem. Many software problems can in this way be resolved remotely without the need for a visit to the customer's site. Where an on-site visit is necessary, we offer a fast response time from our friendly and experienced support engineers.
Where a problem necessitates logging a support ticket with an external IT company, we can do this for you and follow the problem through providing you with regular updates.
We also offer a full training service for all our software installations, putting you in full control of our powerful and easy-to-use systems to enhance your own productivity.
